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FREQUENTLY ASKED QUESTIONS
If you can't find an answer to your question, please feel free to contact us and we will be happy to assist.
Events & Services
We specialise in curating unforgettable experiences that add a unique touch to your gatherings. Our meticulously designed carts are perfect for a variety of events, both indoor and outdoor, adding a touch of charm and elegance that will leave your guests delighted.
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We proudly serve a wide range of areas in the UK including: London, Cambridge, Peterborough, Essex, Hertfordshire, Bedfordshire, Norfolk, Kent, East Sussex, West Sussex, Surrey, Hampshire, Wiltshire, Oxfordshire, Buckinghamshire, Slough, Northamptonshire, and many more locations, bringing our exceptional event carts right to your doorstep.
While we offer competitive pricing, our delivery charges vary based on your event's location. Please contact our friendly team to inquire about specific delivery charges for your area.
Absolutely! We understand the importance of personalisation. You have the freedom to select the treats that will grace our carts, ensuring your event is a true reflection of your taste and style.
Your guests' satisfaction is our priority. We are well-equipped to accommodate special requests and dietary preferences, ensuring everyone can indulge in the delights we offer.
Whether you're hosting an intimate gathering or a larger celebration, our carts can accommodate a range of guest sizes, making them perfect for both cozy events and grand soirées. No event too big or too small.
To ensure a seamless experience, an attendant can be provided to assist with serving and attending to your guests, allowing you to focus on enjoying the event. (Our sweet carts do not come with an attendant unless requested)
Bookings & Payments
Our cart rental periods are designed to suit your event's needs. You can hire our carts for the duration that fits your schedule, ensuring your guests have ample time to enjoy the treats.
Should your event run late and you wish to extend the cart rental, our team will work closely with you to make the necessary arrangements and ensure the continuation of the delightful experience.
We recommend booking well in advance to secure your desired cart and event date. A deposit is required to confirm your booking and guarantee a stress-free experience. We also cater for last-minute bookings, please contact us.
We accept a variety of payment methods for both bookings and deposits, providing you with flexibility and ease of transaction.
Our competitive pricing extends to our package deals, offering you exceptional value for your event needs.
We understand that event planning can be dynamic. While we strive to accommodate last-minute changes, we recommend communicating any adjustments as early as possible for a smoother execution.
Unforeseen circumstances can arise. Our cancellation and rescheduling policy is designed to be fair and accommodating. Please refer to our terms and conditions or contact our team for more information.
Safety & Hygiene
Yes, we have Public Liability Insurance to ensure peace of mind and coverage for unexpected situations.
Yes, all our electrical items undergo PAT testing to ensure safety and compliance.
Our Ice Cream Tricycle, popcorn and candy floss machines require a power source. Our other carts do not.
We prioritise food hygiene and adhere to stringent safety measures. Our team follows industry best practices to maintain the highest standards of food safety. All our staff are trained accordingly.
